We are looking for confident and customer-focused Global Voice Support Agents to handle international customer interactions through voice channels. The ideal candidate should have excellent communication skills, a skilled attitude, and the ability to resolve customer queries efficiently.
Key Responsibilities:
Handle inbound and outbound calls from international customers.
Understand customer concerns and provide accurate solutions.
Maintain a qualified and friendly communication style.
Resolve complaints, requests, and service-related queries.
Document customer interactions accurately in the system.
Meet quality, productivity, and customer satisfaction targets.
Follow company policies, procedures, and service standards.
Coordinate with internal teams when escalation is required.




Ensure a positive customer experience on every interaction.

Skills Required:
Excellent verbal communication and active listening skills.
Good English communication with a neutral/global accent.
Strong problem-solving and interpersonal skills.
Ability to work in rotational shifts.
Basic computer and CRM knowledge.
Customer-oriented approach with valuable patience and empathy.

Eligibility:
HSC / Graduate candidates can apply.
Freshers and experienced candidates are welcome.
Candidates with international voice/customer service experience will be preferred.

Contact - Shreya / (HIDDEN TEXT)

📌 Global Voice Support Agent Navi Mumbai
🏢 Important Group
📍 Navi Mumbai