Location: Chandigarh Tricity (Zirakpur)
Experience: Every Level
Education: B.E./B.Tech/Diploma in Electrical, Electronics, Electrical & Electronics Engineering or related field
Work Mode: Primarily Work From Home | First 3 days from office | Office visit once a week/as required
Shift: 9:00 PM – 6:00 AM
Compensation: Fixed salary + performance-linked variable component.
About the Role
Wattr.ai is building the digital nervous system for India's water and energy infrastructure. Our connected devices monitor and control pumps, motors and irrigation infrastructure across thousands of field locations.
As a Technical Support Engineer – Night Shift, you will be the first line of technical response for this infrastructure during the night.
This is a high-reliability technical operations role, where you will independently monitor live infrastructure, identify abnormalities, perform remote troubleshooting and coordinate field intervention when required.
Review Dashboard → Check System Health → Capture Timestamped Snapshot → Submit Monitoring Record
The monitoring frequency may be adjusted based on operational requirements, number of projects/devices and business needs.
Key Responsibilities
Dashboard Monitoring
Monitor assigned Wattr dashboards throughout the night.
Monitor pump, motor and device health, alarms, telemetry and abnormal conditions across projects.
Capture dashboard snapshots with system timestamps and submit them through the designated Zoho Form at defined intervals.
Maintain continuous monitoring discipline and respond immediately to recent alerts.
Remote Technical Support
Analyse dashboard data and telemetry to identify the likely cause of an issue.
Use approved dashboard control panels for remote intervention.
Perform device con
📌 Technical Support Engineer Night Shift Chandigarh
🏢 Wattr.ai
📍 Chandigarh
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