• Handle incoming sales calls, WhatsApp enquiries and customer leads.
• Understand customer requirements and recommend suitable products.
• Clearly explain product features, advantages, pricing and installation requirements.
• Follow up consistently and convert qualified enquiries into sales.
• Prepare quotations and coordinate with installation and service teams.
• Maintain accurate lead and follow-up records in the CRM.
• Achieve monthly sales and conversion targets.
• Build robust customer relationships.
• Upsell and cross-sell suitable products where relevant.