Job Description:
Paywint is hiring a Customer Support & Inside Sales Executive who can handle US customers through voice calls and chat. This role is completely inside sales – no field work, no outdoor sales.
The candidate should be comfortable working in the US night shift and interacting with international customers.
Key Responsibilities:
• Handle voice calls and chat support for US customers
• Answer customer queries in a polite and skilled manner
• Explain Paywint products and services clearly
• Perform inside sales activities (call-based and chat-based sales)
• Convert customer enquiries into sales
• Follow up with interested leads
• Update call, chat, and sales details in the system
• Ensure customer satisfaction and repeat business
Key Skills:
• Valuable English communication skills (spoken & written)
• Comfortable speaking with US customers
• Willing to work in night / US shift
• Basic computer knowledge (Email, Chat tools, CRM)
• Sales-oriented mindset with customer focus
• No field sales – this is a 100% office / remote role
• Freshers with positive communication can apply
• Experience in US process / Inside sales / BPO is an advantage
📌 Customer Support Kochi
🏢 Paywint
📍 Kochi
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