The Business Analyst in the Collections team will play a critical role in driving data-backed decision-making for the collections function. This role involves translating business problems into analytical solutions, building scalable data processes, and delivering actionable insights to improve collections performance and efficiency.
Key Responsibilities
• Business Problem Solving & Requirement Translation
• Translate complex or ambiguous business problem statements into transparent analytical requirements.
• Define structured analytical approaches and validate them with stakeholders.
• Develop use cases and standardized outputs aligned with collections objectives.
• Data Analysis & Insight Generation
• Work with large and diverse datasets to generate actionable insights for collections strategy.
• Perform deep-dive analysis to identify trends, inefficiencies, and improvementopportunities.
• Ensure high standards of accuracy, consistency, and data integrity in all outputs.
• Data Extraction & Query Optimization
• Write productive queries (SQL)
to extract and manipulate data with minimal post-processing.
• Utilize advanced querying techniques (e.g., joins, window functions) for robust analysis.
• Pull and triangulate data from multiple sources to ensure data reliability and consistency.
• Reporting & Automation
• Build and scale dashboards, reports, and data pipelines for collections performance tracking.
• Develop self-serve reporting solutions that stakeholders can easily use and update.
• Collaborate with Data Engineering teams to automate recurring reports and processes.
• Stakeholder Collaboration
• Work closely with Collections, Operations, Product, and Tech teams to understand requirements.
• Proactively engage stakeholders to refine problem statements and deliver impactful insights.
• Communicate findings in a explicit, concise, and actionable manner.
• Project & Timeline Management
• Independently manage project timelines, deliverables, and stakehold
📌 Business Analyst Bengaluru (India)
🏢 Time Hack Consulting
📍 India
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