Selected Intern's Day-to-day Responsibilities Include
• Act as the primary point of contact for customers by managing interactions across phone calls, emails, and chat platforms, while delivering a qualified, responsive, and customer-focused experience.
• Collaborate closely with cross-functional teams to investigate customer concerns, facilitate issue resolution, and ensure that all queries are addressed accurately and efficiently.
• Monitor and manage customer requests from initiation to closure, maintain regular follow-ups, and provide proactive support by identifying customer needs and offering appropriate guidance and solutions.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
📌 Operations Customer Support Internship In Gurgaon, Noida (India)
🏢 AstroTalk
📍 India
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