Role overview

Customer Team Member (18+) SPAR Cowbridge Road East

Working on the Food To Go.

18+

5.30am till 3pm Monday to Friday 7.30am till 3pm Saturday and Sunday

We have an exciting chance for a SPAR Customer Team Member. As a Customer Team Member at SPAR Cowbridge Road East, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring excellent customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now’

Key Tasks/Responsibilities

Customer Service:

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers,



to ensure maximum sales at our Cowbridge Road East SPAR store

Store Operations:

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

Key Skills/Knowledge

• Previous experience in a similar role and/or industry is preferred
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail setting and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward
• Experience of using a ‘Challenge 25’ p

📌 Food To Go Assistant Thane
🏢 Blakemore Trade Partners
📍 Thane