MyOnlinePrep is an EdTech platform helping banking professionals prepare for skilled certification examinations such as JAIIB and CAIIB & NISM
We are looking for an experienced Academic Counsellor / Inside Sales Executive who can speak with prospective learners, understand their requirements, recommend the right course, handle objections, follow up systematically, and convert qualified leads into paid enrolments.
This is a sales and conversion-focused role, not merely a student-support position.
What You’ll Do
• Handle qualified leads generated through Google, Meta, YouTube, website enquiries and other marketing campaigns.
• Speak with banking professionals and understand their exam preparation requirements.
• Explain MyOnlinePrep courses, features, pricing and learning options clearly.
• Counsel prospects through phone calls and WhatsApp.
• Follow up consistently with interested prospects until closure.
• Handle common objections related to pricing, course suitability, preparation time and competing learning options.
• Convert qualified enquiries into paid admissions.
• Maintain accurate lead status, follow-up notes and activity updates in the CRM.
• Re-engage older or inactive leads where appropriate.
• Coordinate with the marketing and operations teams regarding lead quality and customer feedback.
• Achieve defined monthly admission and revenue targets.
• Maintain skilled relationships with learners before and after enrolment.
Who We’re Looking For
Experience
• 1–3 years of experience in EdTech sales, academic counselling, inside sales, telesales or admission counselling.
• Candidates with experience selling online education, test-preparation, professional certification or upskilling courses will be preferred.
• Proven experience in lead conversion and sales closing is highly desirable.
Communication
• Robust spoken Hindi and English are mandatory.
• Candidate should be confident and comfortable speaking with working professionals.
• Additional Indi