About the Role

This is not a conventional supply chain/operations role. We're looking for a Program Manager to own the Spares & Inventory charter end-to-end — managing a ~₹10 Cr monthly procurement outlay and standing inventory across 14 stores/warehouses, leading a team of ~150 specialists, and negotiating with a vendor ecosystem of 400+ suppliers. The role directly impacts vehicle turnaround time, cost of quality, working-capital efficiency, and business growth, combining large-scale field operations, vendor management, inventory ownership, and data-driven decision-making — with significant ownership and direct business impact.

Key Responsibilities
Spares Procurement & Vendor Management
• Own end-to-end procurement strategy, driving cost optimization, quality standards, and supply reliability across the vendor ecosystem
• Build vendor evaluation frameworks and scorecards; identify and onboard recent vendors to improve cost, quality, and geographic coverage

Inventory & Working Capital Management
• Own inventory control and health across the warehouse network — tracking ageing,



stock-outs, excess/obsolete stock, and fill rates
• Drive inventory optimization to improve working-capital efficiency without compromising service levels; partner with Finance to align on targets

Operations & Team Leadership
• Build and lead a high-performing, multi-city field team — driving hiring, training, and performance management
• Standardize processes and SOPs across stores/warehouses to ensure consistency at scale
• Solve complex ground-level operational challenges across geographies, balancing service levels with cost and working-capital discipline

Cross-Functional Partnership & Data-Driven Decisions
• Partner with in-house refurbishment workshops and the external partner workshop network to ensure spares availability supports vehicle TAT
• Work with Quality and Business/Operations leadership to align sourcing strategy with cost-of-quality and growth goals
• Build dashboards to

📌 Program Manager Gurugram
🏢 Spinny
📍 Gurugram