Shifts: Will be required to work in Night shifts.

Key Responsibilities:
Handle inbound and outbound customer calls professionally and efficiently.
Respond to customer queries via phone, WhatsApp, and email in a explicit, friendly, and qualified manner.
Follow up with potential customers to convert inquiries into enrollments.
Collaborate to improve customer acquisition strategies.
Counsel parents on suitable courses such as Phonics, Grammar, Creative Writing and Public Speaking.
Explain course structure, learning outcomes, duration, class frequency, fees and payment policies.
Schedule demo classes based on parent availability and teacher availability.




Be present during demo classes where required and interact with parents to understand their feedback.
Maintain accurate lead status and follow-up activities in the CRM.

Requirements:
Strong communication skills in English & Hindi (both spoken and written).
Ability to handle multiple communication channels, including phone and WhatsApp.
Excellent interpersonal skills with a proactive and extroverted personality.
Ability to work in a fast-paced setting and manage time effectively.
Strong problem-solving skills and customer-first mindset.

📌 Sales Executive/academic Councellors Coimbatore (India)
🏢 Klariti Learning
📍 India