Job Title: Support & Implementation Specialist
Location: Ahmedabad (Gujarat)
Job Type: Full time (On-site)
Shift time: US Shift (5:30 PM to 3:00 AM)

Job Overview:
We seek a highly skilled and motivated EHR/RCM specialist to join our team. The ideal candidate will primarily be responsible for delivering comprehensive training on EHR (Electronic Health Records) and medical billing processes. Additionally, they will provide implementation training support as needed. This role requires excellent communication skills, adaptability, and willingness to work night shifts.

Key Responsibilities:
Training Delivery:
• Conduct detailed and engaging training sessions on EHR systems and medical billing workflows for new hires and existing employees.
• Customize training programs based on the needs of different teams, ensuring all participants gain a explicit understanding of processes and tools.
Implementation Support:
• Assist with the implementation and integration of EHR systems for recent clients.
• Provide on-site or remote support during onboarding,



ensuring smooth transitions and user adoption.
Content Development:
• Created and updated training materials, including manuals, presentations, videos, and other resources, aligned with the latest system updates and industry standards.
Performance Monitoring:
• Assess trainee performance through tests, feedback sessions, and on-the-job evaluations to identify areas for improvement.
• Provide additional support to ensure team members are proficient in using EHR and billing systems.
Stakeholder Collaboration:
• Work closely with IT, billing, and operations teams to address training needs and system improvements.
• Serve as the primary contact for EHR training-related queries and troubleshooting.
Compliance and Standards:
• Ensure that all training adheres to HIPAA regulations and healthcare industry standards.
• Keep abreast of changes in medical billing rules and EHR functionalities to update training modules ac

📌 Implementation, Training Ahmedabad
🏢 OmniMD
📍 Ahmedabad