A Snapshot of Your Day
You collaborate closely with the Head of GCO Quality Management, the Management System and Improvement Lead and colleagues across Global Customer Operations. Your day includes shaping a robust quality mindset, managing and improving processes, coordinating audits, and preparing clear quality reporting. You spend time driving awareness, facilitating improvement initiatives, and enhancing tools and the knowledge base. Through regular exchanges with teams, you foster customer value orientation, systematic improvement, and critical thinking across the organization.
How You’ll Make an Impact
• Leadership, communication and support on all matters related to the Integrated Management System with a strong focus on process management.
• Promotion of a positive quality and safety culture in line with applicable regulations and standards.
• Execution of incident investigations and root cause analyses to prevent recurrence.




• Continuous improvement of the Integrated Management System based on lessons learned and the Quality Improvement System using modern tools and methods like e.g. QIS, RCA and Lean.
• Coaching and training of less experienced facilitators, root cause analysis team members and improvement leads.
What You Bring
• Academic degree (master’s or diploma) in engineering or industrial engineering
• Skilled experience in engineering, project management, business excellence or quality management in the energy sector or a comparable workplace
• Knowledge of management system standards such as ISO 9001, ISO 14001 and ISO 45001, with auditor certification as a plus
• Strong competence in problem‑solving methods including FMEA, Ishikawa and 5‑Why
• Strong communication and intercultural competencies
• Motivation, creativity, assertiveness, structured and solution‑oriented working style as well as fluent English

About the Team
Our Gas Services division offers Low-emission power generation through service and
decarbonization. Zero or low emissi

📌 Improvement Lead And Methods Expert – Global Customer Operations Gurugram
🏢 Siemens
📍 Gurugram