The Branch Manager acts as basic contact point of Svatantra to Customers. They represent the organization on field, continuing ground work, customer acquisition, customer retention and satisfaction.
Identifying Ideal customer which includes entire guidelines of Svatantra.
Assisting the field officer in initial execution of the process.
Accurate collection of Processing and Insurance fees at the time of disbursement.
Sending appropriate MIS to Senior Authorities.
Complete follow-up with Client in terms of monthly repayment.
Ensuring ethical Collection Practices are followed by team.
Requirement:
Minimum HSC/12th pass and above preferred.
Overall 3 - 4 years of experience working in an MFI.
Age up to 34 years.