Key Responsibilities:
Handle customer calls, messages, and queries.
Maintain and update customer details in the CRM system.
Follow up with customers and leads regularly.
Enter and maintain customer and lead data accurately.
Coordinate with the sales team for customer follow-ups.
Keep track of customer interactions and follow-up status.
Assist in resolving basic customer queries and issues.
Prepare basic reports and maintain CRM records.
Ensure all customer information is updated properly.
Support the team in day-to-day CRM activities.

Required Skills:
Positive communication skills.
Basic computer knowledge.
Basic knowledge of MS Excel.
Good follow-up and coordination skills.
Ability to communicate politely with customers.
Valuable organizational skills and attention to detail.
Willingness to learn CRM software and processes.

Qualification:
Graduate in any discipline.
Freshers can apply.
Positive communication and basic computer skills preferred.

Salary:

As per company policy and candidate's skills.

Work Location: In person

📌 Crm Executive Focal Point
🏢 Ankit Steels
📍 Focal Point