Customer Support Executive
Experience: 6 Months – 1 Year Preferred
Qualification: 12th Pass / Graduate
Job Type: Full time
Job Responsibilities:
Handle customer queries through calls and provide appropriate solutions.
Assist customers with account, payment, transaction, and service-related queries.
Maintain accurate records of customer interactions.
Resolve customer complaints professionally and within timelines.
Coordinate with internal teams for issue resolution.
Maintain service quality and customer satisfaction.
Requirements:
6 months–1 year experience in Customer Support, preferably in Banking, BFSI, Nbfc or related industries.
Positive communication and customer-handling skills.
Basic computer knowledge.
Valuable problem-solving and interpersonal skills.
Customer-focused and target-oriented.