Job Description:
Handle inbound customer inquiries via phone, WhatsApp, email, and social media.
Understand customer needs and recommend suitable CureForever products.
Convert inquiries into successful sales.
Build robust customer relationships and encourage repeat purchases.
Upsell and cross-sell products based on customer requirements.
Follow up with potential customers and existing buyers.
Coordinate with internal teams for order processing and timely delivery.
Maintain accurate customer records in the CRM.
Required Skills:
Bachelor's degree in any discipline.
1–3 years of experience in customer sales, telesales, inside sales, or customer service.
Excellent communication skills in English, Telugu, and Hindi.
Robust persuasion, negotiation, and relationship-building skills.
Customer-focused attitude with a passion for sales.
Basic knowledge of MS Office and CRM tools is an added advantage.