Job Title: Customer Support Executive (Tamil & Telugu Language Specialist)

Location: In-Person

Job Type: Full time, Permanent

Salary: ₹17,000 – ₹25,000 per month

Job Overview

We are looking for a dedicated and customer-focused Customer Support Executive who is fluent in Tamil and Telugu to join our team. The ideal candidate will have 6 months to 2 years of experience in customer support or a related field and possess excellent communication and problem-solving skills.

Required Skills & Qualifications
Fresher can also apply.
0 to 2 years of experience in Customer Support, Customer Service, or a related role.
Fluency in Tamil and Telugu (reading, writing, and speaking) is mandatory.
Good communication and interpersonal skills.
Basic understanding of bill payments, mobile recharges, and digital payment services.
Strong problem-solving and troubleshooting abilities.
Ability to work efficiently in a fast-paced environment.
Basic computer knowledge and familiarity with customer support tools.

Roles & Responsibilities
Respond promptly and professionally to customer inquiries via phone calls, email, and chat.




Provide accurate information regarding the platform, products, and services.
Assist customers with bill payments, recharge-related queries, and account-related concerns.
Troubleshoot and resolve customer issues effectively while ensuring a positive customer experience.
Escalate complex issues to the relevant internal teams when required.
Maintain a professional and customer-centric approach during all interactions.
Document customer interactions and update records accurately.
Contribute to the creation and improvement of knowledge base articles, FAQs, and support documentation.

Advantages
Provident Fund (PF)
Career growth opportunities
Supportive work workplace

Work Location: In Person

Language Requirement: Tamil & Telugu (Mandatory)

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Paid sick time
Provident Fund

Ability to commute/relocate:
Jaipur, Rajasthan (Jaipur): Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Customer support: 1 year (Preferred)

Work Location: In person

📌 Customer Support Executive Cse Tamil And Telegu (India)
🏢 EG Payment
📍 India