We are seeking a passionate and customer-focused store manager to join our ethnic wear store that sells Luxury handloom unstitched suits, sarees, jewellery and handbags.

Key Responsibilities
Greet & assist customers in a friendly and professional manner.
Should have positive communication skills, customer conflict resolution skills and speak fluent English.
Understand customer needs and provide personalized styling recommendations. Should be able to up-sell and cross-sell ethnic suits, jewellery & handbags.
Drive individual and store sales targets through effective selling techniques.
Stay updated on product knowledge including its fabric, material, craft and colour.
Maintain store presentation, visual merchandising (VM) and cleanliness standards.
Should individually handle stock display Ironing new collections, maintaining them by steam ironing and assisting in tagging & barcoding.
Should keep regular checks on inventory count & packaging material and ensure timely stock replenishments.
Technology & Systems: Having valuable computer skills including excel,



word and handling billing processes – Point of sales (POS) systems & Cash handling.
Build and maintain solid customer relationships for repeat business.
Should be time punctual & disciplined – adhere to store opening & closing times.
Support during promotional activities – Exhibitions at other sites and in-store events.
Support during social media shoots – At other sites & in-store.
Should have experience for dispatching online orders.
Should be able to work in a fast-paced retail environment with positive attitude & team-player mindset.

Preferred Background

Over 3 years, experience in luxury fashion retail is a must

Minimum: 12th | Graduate (Preferred)

Certification in fashion styling or design (An advantage)

Language: Fluent English

Conveyance: No (Should have own or hire)

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:
Leave encashment

Experience:
B2B sales: 3 years (Preferred)

Work Location: In person

📌 Retail Store Manager Gurugram
🏢 Zeferin Designs Studio
📍 Gurugram