Location: Fort Kochi, Ernakulam, Kerala
Salary: ₹18,000 – ₹20,000 per month
Employment Type: Full time, Permanent
We are looking for a Front Office Supervisor to support the daily front desk operations of our boutique hotel and ensure a friendly and smooth guest experience.
Responsibilities
Supervise daily front desk activities.
Handle guest check-in and check-out.
Assist guests with enquiries and requests.
Coordinate room status with Housekeeping.
Assist with reservations, room assignments and billing.
Maintain basic front office records.
Guide front office staff and ensure proper service standards.
Handle guest concerns professionally.
Requirements
3+ years of hotel Front Office experience.
Previous supervisory experience is preferred.
Positive communication and customer service skills.
Basic computer knowledge; hotel PMS experience is an advantage.
Willingness to work shifts, weekends and holidays when required.
Interested candidates can apply with their updated CV.
Pay: ₹18,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
Fort Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma (Preferred)
Experience:
Hotel front office: 3 years (Required)
Language:
English, Malayalam, Hindi (Preferred)
Work Location: In person
📌 Front Office Supervisor – Boutique Hotel Fort Kochi
🏢 Fort Bay La Sun Private
📍 Fort Kochi
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