Karukutty, Angamaly Kerala | 9:00 AM–5:00 PM Ofiice time
Respond to customer queries in Hindi and English.

Requirements
Positive communication skills in Hindi and English (written and spoken).
Basic computer and internet skills.
Experience in customer support, e-commerce, or telecalling is preferred.
Ability to handle customer issues politely and professionally.
Familiarity with WhatsApp, email, and online order management systems is an advantage.
Assist customers with order placement, order tracking, and delivery updates.
Handle return, refund, replacement, and warranty requests.
Provide product information and basic technical guidance.
Resolve customer complaints professionally and efficiently.
Coordinate with logistics and operations teams for order-related issues.
Maintain accurate records of customer interactions.
Ensure a high level of customer satisfaction.

Job Type: Full time

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience:
E-commerce: 1 year (Preferred)
total work: 1 year (Preferred)

Work Location: In person

📌 Customer Support Manager Hindi & English Angamaly
🏢 Daystar Solutions
📍 Angamaly