QUALIFICATION: DEGREE

WORK EXPERIENCE :FRESHER

WORK TIME: 9:30 TO 5:30

RESPONSIBILITIES OF A TELE CALLER
Receiving inbound calls and responding to customer inquiries.
Explaining products or services, including features, perks, pricing, and offers.
Generating and following up on leads to convert prospects into customers.
Understanding customer requirements and recommending suitable products or services.
Scheduling appointments, demos, or meetings for the sales team.
Maintaining customer records and updating call details in CRM or company systems.
Handling customer complaints and concerns professionally and directing complex issues to the appropriate department.
Following up with customers regarding enquiries, orders, payments, or services.
Achieving daily/monthly call and sales targets set by the organization.
Conducting customer surveys and collecting feedback when required.




Preparing call reports and sharing relevant information with supervisors or managers.
Maintaining professional communication and representing the company's brand positively.
Following company policies and communication scripts while ensuring accurate information is provided.
Positive communication and listening skills
Fluency and clarity in the required languages
Customer-service orientation
Basic computer and CRM skills
Patience and problem-solving ability
Ability to handle rejection and work with targets
Professional telephone etiquette

Pay: From ₹10,000.00 per month

Advantages:
Cell phone reimbursement
Flexible schedule
Internet reimbursement

Work Location: In person

📌 Tele Caller Executive Kozhikode
🏢 Wayami academy
📍 Kozhikode