Core Roles and Responsibilities1. Patient Welcoming & Registration
Greeting visitors warmly to create a helpful first impression.
Checking prescriptions or doctor notes carefully.
Creating requisition slips by entering required medical tests into the computer system.
Billing & Financial Management
Collecting payments accurately via cash, credit/debit cards, or digital wallets.
Verifying credit requisitions for patients with insurance or corporate tie-ups.
Balancing the daily cash register and handing over transaction logs to the Branch Manager every evening.
Communication & Inquiry Handling
Answering phone calls to address general queries, explain health packages, and quote test prices.
Scheduling appointments and confirming them for different lab and radiology tests.
Report Management & Internal Coordination
Tracking report statuses by communicating with the lab technicians and doctors.
Handing out medical reports securely after confirming the identity of the person picking them up.
Maintaining patient privacy and keeping all personal medical records strictly confidential.

📌 Receptionist Hyderabad
🏢 Vijaya Diagnostic Centre
📍 Hyderabad