Handle inbound and outbound customer interactions through voice, webchat, messaging, email and back-office support. Resolve complaints, billing and service queries, maintain accurate documentation, meet KPIs and provide skilled customer service.
Required Candidate profile
Customer service professionals with 1–6 years of experience and robust English communication skills. Candidates should have experience handling voice/non-voice interactions,complaints,customer queries
📌 Customer Service Process Associate Voice & Webchat Kolkata
🏢 Gratitude India
📍 Kolkata
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