Required Qualifications
Bachelor's degree in Computer Science, IT, Engineering, or a related field.
5+ years of software development experience.
Solid hands-on expertise in Dialogflow CX and Genesys Cloud CX.
Experience designing large-scale conversational AI solutions.
Experience working with GCP services and cloud-native architectures.
Excellent communication and stakeholder management skills.

Key Responsibilities
Design and develop AI-powered Voice Bots using Google Dialogflow CX (DFCX).
Implement and integrate conversational flows with Genesys Cloud CX (GECX).
Develop end-to-end bot architectures integrating backend systems, APIs, databases, and enterprise applications.




Build scalable and secure conversational AI platforms on Google Cloud Platform (GCP).
Design and implement NLP/NLU-based conversational experiences.
Integrate voice bots with CRM, contact center, and customer service platforms.
Collaborate with business teams to translate requirements into technical solutions.
Optimize bot performance, security, scalability, and user experience.
Participate in architecture reviews, governance, and best-practice implementation.
Support deployment, monitoring, troubleshooting, and continuous enhancement of chatbot and voice bot solutions.

📌 Google Voice Bot Developer Hyderabad
🏢 SRS Business Solutions (India
📍 Hyderabad