Be the first line of support for farmers - turn every call into action. Looking for a passionate on field person to deliver day to day advisory services to farmers at a globally recognized agri-tech startup.
Job Type: Full Time, Entry-Level
Location: Hyderabad, Telangana
Reporting to: Team Lead - CS
Language Known: Oriya
Key Responsibilities
Be the first point of contact for farmers
Take control of inbound calls, listen, understand, and log their issues
Turn problems into action by creating and assigning cases to the right teams
Drive closure by following up and ensuring issues are resolved on time
Stay close to the ground by collecting harvest data from farmers
Outbound calls
Keep everything accurately updated so no farmer request gets lost
Who we are looking for
We're looking for a mission-driven individual who is passionate about making a tangible difference in the lives of smallholder farmers. The ideal candidate thrives in farmer management, enjoys hands-on problem-solving,
and is excited to be part of a high-impact startup tackling climate change through agriculture.
Must-Haves
Bsc/Msc in Agriculture or Horticulture
Knowledge on horticulture/crop management
Positive communicator
Comfortable with data management
Nice-to-Haves
Go-getter attitude - Someone who delivers on what they say they will do and who will do everything needed to fulfill the need of the customer
Farmer centric - someone who can easily make rapport with rural people
Listening - someone who is patient and can listen to customers in any situation
Not a Fit
Lacks basic understanding of horticulture or crop management
Lacks passion for innovation in agriculture or unwilling to adopt recent technologies
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.