Roles& Responsibilities:
Manage day-to-day operations of the AR Calling team and ensure achievement of productivity,

quality, collection, and aging targets.
Manage Physician Billing and Hospital Billing AR processes, including insurance follow-up, claim

status, denials, underpayments, appeals, and payment issues.
Handle complex AR accounts and coordinate with payers to resolve outstanding claims.
Monitor AR aging and develop action plans to reduce aged and high-value accounts.
Analyze payer-wise, client-wise, and aging-wise performance and identify areas for

improvement.
Manage denial trends and implement corrective actions to improve collections.
Conduct regular team performance reviews, coaching, and feedback sessions.
Prepare and present daily, weekly, and monthly MIS and operational reports.
Work closely with Billing, Coding, QA, Training,



and Client Services teams to resolve process-

related issues.
Ensure adherence to client SOPs, SLAs, quality standards, and compliance requirements.
Handle client escalations and participate in client review calls.
Support recruitment, onboarding, training, and development of AR Calling specialists.
Drive continuous process improvements to improve cash flow, collections, productivity, and quality.

Preferred candidate profile

Candidates with proven experience in Physician Billing + Hospital Billing + AR Calling/Denial

Management, along with solid team-management and client-handling experience, will be preferred.

📌 Accounts Receivable Manager Chennai
🏢 Medcode
📍 Chennai