Requirement:
Design and configure Oracle Field Service Cloud (OFSC) solutions based on business requirements.
Set up activities, resources, work skills, work zones, routing, calendars, and capacity models.
Implement end-to-end field service workflows and mobility configurations for technicians.
Solid understanding of Routing & Capacity Management, Quota and Resource Management, Activities Configuration, Message Scenarios and Business Rules
Experience with integration tools (REST/SOAP, OIC, middleware).
Familiarity with JSON, XML, SQL (good to have).
Knowledge of mobile app configuration and plug-in development is a plus.
Troubleshoot system issues and optimize routing, capacity, and operational performance.
Develop technical documentation,
solution designs, test cases, and training materials.
Review Oracles quarterly OFSC release notes and assess impact on existing configurations and integrations.
Conduct regression testing for critical workflows, routing logic, capacity models, and mobile app features.
Validating current features and enhancements, recommending adoption were beneficial.
Coordinate with business teams to communicate upcoming changes, deprecations, and release impacts.
Perform sandbox testing and promote validated changes to production environments.
Monitor system stability post-upgrade and resolve any issues arising from recent features or changes.
Work with Oracle Support for SRs related to upgrade defects or unexpected behaviours.
📌 Oracle Field Service Cloud Ofsc Consultant Hyderabad
🏢 Maneva Consulting
📍 Hyderabad
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