Key Responsibilities
Order Receipt & Entry
Receive orders from customers, sales team and B2B buyers; verify design code, metal, karat, colour, size,

weight, stone details and delivery date.
Enter orders into the ERP/order system and generate order numbers.
Design Assortment
Sort and group orders by design, metal type, karat, colour (yellow/white/rose) and size to plan casting

batches.
Prepare assortment lists so waxes can be efficiently treed, minimising metal wastage and casting cycles.
Identify repeat, urgent and priority orders and plan them accordingly.
Flag missing information, design mismatches or feasibility issues to management before production starts.
Processing to Casting Department
Issue orders, waxes/models and job details to the casting department with correct metal requirement and

estimated weights.




Coordinate with the wax/mould section for rubber moulds and wax injection for repeat designs.
Ensure proper issue/receipt documentation and metal weight records between departments.
Track casting output, rejections and re-casts; resolve shortfalls quickly.
Follow-up & Order Tracking
Share daily order status and pending reports with management.
Follow up with department heads and karigars on delays; escalate at-risk orders early.
Handle order modifications, cancellations, remakes, resizing and repairs.
Coordinate final QC, packing, dispatch documents and delivery.
MIS & Reporting
Maintain the order register, pending order report, delivery TAT and casting loss/rejection reports.
Highlight recurring bottlenecks to management and suggest process improvements.

📌 Order Management Executive For Jewelry Manufacturer Mumbai
🏢 Intellectual Capital HR Consulting
📍 Mumbai