Responsibilities

Responsibilities:
Professionals in this group Provide technical advice to customers, dealers, distributors and sales personnel responding to product related questions, issues and problems.
Provide sales personnel with technical data necessary for the demonstration of products.
Act as a liaison between sales personnel and technical staff.
They are responsible for architecting solutions, conducting product demonstration and providing technical inputs towards proposals.
Specialists in this group work act as subject matter experts (SME's).
They have domain expertise along with technical/proprietary skills.
They work on complex/large projects under no supervision from managers using their knowledge and judgement.
They require advance skilled degree along with relevant years of work experience and are responsible for coaching/mentoring junior team members.

Qualifications

Qualifications:
Typically requires a University Degree or equivalent experience and minimum 7 years of prior relevant experience.

📌 Lead Specialist Service Support Management Mumbai
🏢 Gallagher
📍 Mumbai