Your Key Responsibilities:
Guest Reception: Greet and welcome all guests and visitors, ensuring a smooth check-in and check-out process.
Reservation Management: Manage reservations and room allocations using our property management systems.
Customer Service: Address guest inquiries, provide information about the property, amenities, and services, and resolve any guest issues promptly.
Administrative Tasks: Handle calls, emails, and front desk correspondence. Maintain accurate guest records and reports.
Billing and Payments: Process guest payments, handle billing queries, and ensure the accuracy of transactions.
Team Collaboration: Work closely with the housekeeping and maintenance teams to coordinate guest needs and room readiness.
Security and Safety: Ensure the safety and security of guests by following established protocols
📌 Front Office Executive Noida (India)
🏢 Miros Hotels & Resorts
📍 India
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