Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India.
Role Description
This is a full time in office role for a Center Manager. The Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency.
The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process.
Role & Responsibilities
Achieve Sales Target
Ensure Profitability
Centre Expense within budgets
Ensure NPS Target
Resolution of customer complaints
Adherence of centre SOP
Monitoring and Reporting market trends
Qualifications
Solid leadership and management skills
Excellent problem-solving and decision-making skills
Ability to work under pressure and handle customer complaints professionally
Bachelor's degree or equivalent
2+ years Experience in the automotive industry or service industry is preferred
📌 Center Manager Amritsar (India)
🏢 Shield Autoglass
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.