Job Description
Program Manager – Virtual Events
nLocation: Gurgaon/Delhi NCR (hybrid) | Experience: 6–10 years | Reports to: Director
nAbout the role
n Technofocus runs large-scale technical enablement programs for global technology companies. We're building a virtual events practice to deliver 150+ live and simu-live workshops a quarter across the AMER, EMEA and APAC time zones. You'll own this program from start to finish: calendar, platform, team, client relationship and results.
nWhat you'll do
n
n
Own the quarterly events calendar, from workshop intake to post-event reportingn
Be the main point of contact for client program owners, and run weekly status calls and quarterly business reviewsn
Lead a team of about 8–10: platform builders, virtual event producers, editors and support/reporting staffn
Oversee the full event lifecycle on Cvent: registration sites, email journeys, the attendee experience and integrationsn
Plan producer shift rosters to cover all 3 time zones, including AMER evening hoursn
Run simu-live operations: recording approvals,



file readiness and live Q&A; moderationn
Manage speaker readiness: onboarding, tech checks, run-of-show and rehearsalsn
Deliver hackathons with multiple time zones, breakouts and mentor coordinationn
Track KPIs (registration-to-attendance rate, satisfaction scores, completion rates, incident count) and publish dashboardsn
Build SOPs, templates and checklists so delivery scales without adding headcountn
Handle escalations during live events and write post-incident reviewsn

nWhat you need
n
n
8+ years in event or program management, including 3+ years running virtual events or webinars at scalen
Hands-on experience with Cvent (Attendee Hub, Webinar or Event Management). ON24, Zoom Events or Teams Webinars experience is a plus.n
A track record of running 30+ events a quarter at the same timen
Experience managing a team of 5 or moren
Experience delivering to enterp

📌 Program Manager Virtual Events Ernakulam
🏢 Technofocus
📍 Ernakulam