B2C Hotel Sales Executive

Location: Delhi NCR
Industry: Luxury Hotels / Travel & Hospitality
Employment: Full-time
Experience: 0–3 years

About the Role

We are looking for a smart, energetic and sales-oriented B2C Sales Executive to handle customers looking for 4-star and 5-star hotel stays across Delhi NCR and North India.

The person will be responsible for converting enquiries received through Instagram, WhatsApp, phone calls and other marketing channels into confirmed hotel bookings.

Key Responsibilities

- Handle customer enquiries through WhatsApp, Instagram DM and phone calls
- Understand customer’s:
- Travel dates
- Number of guests
- Budget
- Preferred location
- Hotel preferences
- Recommend suitable 4-star/5-star hotel options
- Share hotel rates, inclusions and offers with customers
- Negotiate and close bookings
- Follow up with customers who have not yet confirmed
- Maintain proper records of leads and bookings
- Coordinate with the operations/booking team after payment
- Build relationships with repeat customers
- Encourage referrals and repeat bookings
- Meet daily and monthly sales targets
- Provide regular updates on leads, conversions and sales

Ideal Candidate

- Good communication skills in Hindi and English
- Confident while speaking with customers
- Strong persuasion and closing skills
- Comfortable with WhatsApp and Instagram
- Basic knowledge of Google Sheets/Excel




- Sales-oriented and target-driven
- Positive attitude and willingness to learn
- Previous experience in travel, hotels, hospitality, real estate, insurance, telecom or other B2C sales will be an advantage

Freshers with excellent communication and sales ability can also apply.

Working Style

This is a sales + conversion role, not just a customer-support job.

You will receive enquiries/leads and will be expected to actively follow up with customers until the booking is closed.

Salary

₹15,000–₹20,000/month fixed + attractive performance incentives

Additional incentives/bonuses for achieving monthly sales targets.

Performance Metrics

The candidate will be evaluated on:

- Number of leads handled
- Response time
- Follow-ups completed
- Quotes sent
- Conversion rate
- Number of confirmed bookings
- Revenue generated
- Repeat customers

What We Offer

- Fixed salary + performance-based incentives
- Training on hotel products and sales process
- Opportunity to work with luxury hotel inventory
- Growth opportunity based on performance
- Friendly and sales-focused work environment

Job Type: Full-time
Location: Delhi NCR

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time

Work Location: Hybrid remote in Janakpuri Block C 4, Delhi 110058

📌 C Sales Executive – Luxury Hotels & Travel (Delhi)
🏢 D&V Enterprises
📍 Delhi