Experience: 2–5 Years

Location: Pune

Job Summary

We are looking for a skilled BMC Discovery Engineer with hands-on experience in BMC
Discovery and exposure to the BMC Infrastructure Management suite, including TSOM,
TSSA, and TSNA. The ideal candidate should have strong troubleshooting skills, a good
understanding of BMC architectures, and experience in administration, monitoring,
reporting, and automation.

Key Responsibilities

BMC Discovery

- Understand and support BMC Discovery architecture and components.
- Troubleshoot Discovery appliance issues and failed scan jobs.
- Configure, maintain, and troubleshoot Discovery scans.
- Create and maintain Service Models.
- Generate reports and dashboards as per business requirements.
- Work closely with infrastructure teams to ensure accurate discovery and CMDB population.

BMC TrueSight Operations Management (TSOM)

- Understand TSOM architecture and monitoring framework.
- Configure and manage Monitoring Policies.
- Troubleshoot PATROL Agent-related issues.
- Support monitoring in High Availability (HA) and Disaster Recovery (DR) environments.
- Generate reports using Smart Reporting.
- Work with Entuity integration and monitoring where applicable.

BMC TrueSight Server Automation (TSSA)

- Understand TSSA architecture and administration.
- Perform Patch Management activities.
- Create, schedule, and monitor automation jobs.
- Troubleshoot RSCD Agent issues.
- Develop and maintain basic automation scripts.




- Generate operational reports using Smart Reporting.

BMC TrueSight Network Automation (TSNA)

- Perform TSNA administration and reporting activities.
- Troubleshoot failed network automation jobs.
- Support day-to-day operational activities within the TSNA environment.

Required Skills

- Good understanding of BMC Discovery Architecture.
- Experience in troubleshooting Discovery scan failures and appliance-related issues.
- Hands-on experience in Service Modelling.
- Good understanding of TSOM architecture, Monitoring Policies, and PATROL Agent troubleshooting.
- Knowledge of TSSA architecture, Patch Management, Job Creation, and RSCD Agent troubleshooting.
- Experience with TSNA administration, reporting, and job troubleshooting.
- Knowledge of Smart Reporting.
- Understanding of Entuity monitoring tool.
- Basic scripting knowledge (Shell, Batch, PowerShell, or similar).
- Basic administration knowledge of Windows and Linux operating systems.
- Understanding of High Availability (HA) and Disaster Recovery (DR) environments.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good communication and documentation skills.

Preferred Skills

- Knowledge of ITIL processes.
- Experience with BMC Helix Suite and CMDB integrations.
- Exposure to enterprise monitoring and automation environments.
- Ability to work independently as well as collaboratively in a team setting

📌 Sales Manager (Pune)
🏢 Emergys
📍 Pune