Key Responsibilities

- Welcome and greet patients professionally and provide a positive first impression.
- Manage patient appointments, registrations, check-ins, and check-outs.
- Handle incoming calls, WhatsApp enquiries, and appointment-related queries.
- Schedule and confirm appointments and coordinate with doctors and therapists.
- Maintain accurate patient records and ensure all required documentation is completed.
- Explain basic clinic procedures, appointment details, and payment-related information to patients.
- Coordinate patient flow and ensure minimum waiting time.
- Handle billing, payments, receipts, and daily collection records accurately.
- Coordinate with the clinic manager, doctors, therapists, and other staff for smooth operations.
- Follow up with patients regarding appointments, reviews, and scheduled visits when required.
- Maintain confidentiality of patient information and clinic records.
- Ensure the reception area is clean, organized, and presentable at all times.




- Assist in maintaining daily reports and other front-office records.
- Handle patient concerns professionally and escalate issues to the manager when required.
- Support the clinic team with other administrative and operational tasks as assigned.

Requirements

- Minimum qualification: 12th pass / Graduate.
- Previous experience in a clinic, hospital, salon, wellness, or customer-service role will be preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office.
- Positive spoken English and local language; Hindi will be an added advantage.
- Pleasant personality with a professional and positive attitude.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.

Pay: ₹8,800.00 - ₹24,000.00 per month

Work Location: In person

📌 Receptionist (HRBR Layout)
🏢 Skinmatics Dermatology
📍 HRBR Layout