WHY JOIN DSS GROUP?

DSS believes in creating synergy between people and technology. We pride upon a stimulating work environment that brings out the best in you.

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Employees

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Products

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Values

- Customer Engagement

Intense engagement is the sole reason behind mutually profitable partnerships with our valued customers over decades.

- Integrity

Ethical practices form the very foundation of our corporate being.

- Respect for People

Our diverse employee population is one that recognizes individual excellence while encouraging teamwork.

- Innovation

We are inspired by creative and impactful technology solutions.

Application Specialist – Cytogenetics – Chennai / Hyderabad / Kolkata / Bhubaneswar (JID000090)

Position Title: Application Specialist – Cytogenetics (JID000090 )

Base Location: Chennai / Hyderabad / Kolkata / Bhubaneswar
Division: Integrated Diagnostics Division

Primary Role: Looking for an application/ product specialist to play a crucial role in promoting and supporting our cutting-edge molecular diagnostic products, primarily our cytogenetic solutions. This position requires a deep understanding of molecular biology, excellent communication skills, and the ability to educate and assist healthcare professionals in the effective use of our diagnostic solutions. He/She will work closely with the sales team, marketing department, and technical support to ensure customer satisfaction and drive product adoption.

Key Responsibilities:

Product Expertise:

- Develop and maintain a deep understanding of the company’s molecular diagnostic products and their applications in the field of cytogenetics
- Stay current with industry trends, competitor products, and advancements in molecular diagnostics

Customer Support:

- Provide technical support and training to healthcare professionals, laboratory personnel, and sales teams.
- Address and resolve customer inquiries, issues, and concerns promptly and effectively.




- Conduct product demonstrations and presentations to potential and existing customers.

Sales Support:

- Collaborate with the sales team to develop strategies for promoting molecular diagnostic products.
- Assist in the preparation of sales proposals, presentations, and marketing materials.
- Participate in sales meetings, conferences, and trade shows to represent the company and its
products.
- Helping the Sales Team to achieve the targets for the molecular products.

Product Development:

- Collect and analyze customer feedback to inform product development and improvements.
- Work with the product management and R&D; teams to identify and prioritize product enhancements.

Training and Education:

- Develop and deliver training programs for internal teams and external customers.
- Create educational materials, including user guides, technical bulletins, and online resources.

Regulatory and Compliance:

- Ensure all product-related activities comply with relevant regulatory requirements and quality
standards.
- Assist in preparing documentation for regulatory submissions, if required.

This job description is intended to outline the general responsibilities and qualifications for the position of
Application Product Specialist – Cytogenetics. It is not an exhaustive list and may be subject to change based
on the company’s needs.

Qualification:

- Graduate or post-graduate in Human Genetics/Cytogenetics or a related field. A Master’s or PhD will be
preferred.

Experience:

- 0- 2 years of experience in cytogenetics, laboratory work, or a related field. Experienced people will
be preferred.
- Knowledge of FISH and karyotyping is a must. Microscopy knowledge will be an added advantage
- Previous experience in a customer-facing role such as sales, technical support, or product
management is a plus.

Additional Skills (If Any):

- Strong understanding of cytogenetics
- Proven research & communication skills preferred, including presentation skills
- Ability to explain complex scientific concepts to a non-technical audience.

📌 Application Specialist – Cytogenetics – Chennai / Hyderabad / Kolkata / Bhubaneswar0)
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