MAVEX MENTR is seeking a professional, well-organized, and customer-focused individual for the position of Front Office Executive & Assistant Sales Coordinator. The selected candidate will be responsible for managing front-office operations, handling student enquiries, coordinating appointments, maintaining lead records, and providing administrative and operational support to the Sales Team.

The role requires excellent communication skills, a professional approach to customer service, strong organizational abilities, and effective coordination with internal departments.Key Responsibilities

Key Responsibilities

- Manage front-desk operations and welcome students, parents, and visitors professionally.
- Handle incoming calls, messages, enquiries, and appointment scheduling.
- Receive, organize, and distribute incoming leads to the appropriate counsellors based on assigned criteria.
- Assign leads to counsellors and ensure timely follow-up on allocated leads.
- Maintain accurate lead and enquiry records in the CRM/database.




- Monitor lead status and coordinate with counsellors regarding pending and follow-up leads.
- Follow up with prospective students and support the sales team in lead conversion.
- Prepare daily/weekly lead allocation and follow-up reports.
- Coordinate with counsellors and other departments for smooth enquiry handling.
- Assist with seminars, events, and other promotional activities.
- Ensure proper documentation and adherence to company procedures.

Requirements

- Bachelor's degree preferred.
- Positive communication and interpersonal skills.
- Strong coordination, follow-up, and organizational abilities.
- Basic knowledge of MS Office/Google Workspace and CRM systems.
- Professional attitude and customer-handling skills.
- Prior experience in front office, sales coordination, or education consultancy is an advantage.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Leave encashment

Work Location: In person

📌 Front Office Executive & Assistant Sales Coordinator (Changampuzha Nagar)
🏢 Mavex Mentr
📍 Changampuzha Nagar