Key Responsibilities

- Warm Welcome & Seating: Promptly and professionally greet, welcome, and seat arriving diners.
- Reservation Management: Maintain and optimize the restaurant reservation system to maximize table turns and covers.
- Guest Recognition & Rapport: Build personal connections with regulars and first-time guests, track preferences, and welcome VIPs.
- Feedback & Complaint Resolution: Monitor table satisfaction during and after meals, handle immediate complaints, and escalate severe issues to the restaurant manager.
- Sales & Upselling: Promote daily specials, signature dishes, and beverage pairings, and support waitstaff with special requests.
- Cross-Department Coordination: Liaise with the kitchen, and service staff regarding dietary restrictions, large parties, or special celebrations.





Required Skills & Qualifications

- Education: High school diploma minimum; a degree or diploma in Hotel Management, Hospitality, or F&B; Service is preferred.
- Experience: 1 to 2 years of customer-facing experience in hospitality, fine dining, or hotel guest relations.
- Interpersonal Skills: Exceptional communication, active listening, empathy, and a calm, polite demeanor under pressure.
- Flexibility: Ability to work in weekends, and holidays when dining traffic peaks.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:

- Food provided
- Paid time off
- Provident Fund

Work Location: In person

📌 Guest Relation Executive (Thiruvalla)
🏢 Avees River Gardens, Pulinkunnoo, Alappuzha, Mob. 8594054590
📍 Thiruvalla