Customer Support Agent – US Voice ProcessLocation: ChandigarhWork Mode: Work From OfficeEmployment

Type: Full-timeAbout the RoleeClerx Services Limited is hiring Voice Analysts / Customer Care Executives for our US Voice Process in Chandigarh.This position requires employees to work from our Chandigarh office, so we are specifically looking for candidates who are currently residing in Chandigarh, Mohali, Panchkula, Zirakpur, or nearby areas and can commute to the office independently.

Location Eligibility – ImportantOnly candidates currently based in Chandigarh, Mohali, Panchkula, Zirakpur, or nearby Tricity areas should apply.Candidates currently residing in distant cities or states and looking to relocate to Chandigarh are requested not to apply.

Key Responsibilities

Handle inbound calls from US customers

Understand and resolve customer queries

Provide appropriate information and solutions

Identify opportunities for sales and upselling

Maintain accurate customer information in CRM

Meet defined quality, productivity and performance targets

Deliver a professional customer experience

Eligibility-

Bachelor's degree in any discipline is mandatory





Freshers and experienced candidates are welcome

Excellent English communication skills

Comfortable working in rotational US shifts

Willing to work from office

Must be currently residing in or around Chandigarh

Compensation

In-hand Salary: ₹20,100 – ₹23,100 per month

Night Shift Allowance: ₹3,000 per month

Performance Incentives: ₹3,000 – ₹7,000 per month after successful completion of probation

Potential earnings: Up to ₹30,000 per month

Other applicable benefits as per company policy

Work LocationChandigarh | Work From OfficePreferred candidate locations: Chandigarh | Mohali | Panchkula | Zirakpur | if you're in a neigbouring state you can still apply if you're willing to relocatePlease apply only if you are already based in or around Chandigarh and are comfortable commuting to the office.

Pay: ₹20,000.00 - ₹23,100.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Chandigarh)
🏢 Eclerx Chandigarh
📍 Chandigarh