Chat Process

Vikhroli Mumbai

Customer Service Representative – US Telecom Process

We are hiring for Customer Service Representative / CSR – Team Member for a leading US-based Telecommunications Process.

The role involves handling customer queries over the Chat and identifying opportunities for upselling telecom products/services.

Job Openings

US Telecom Process – Vikhroli, Mumbai

Shift: 24/7 rotational shift Including night shift.

Working Hours: Any 10 hours

Working Days: 5 days

Week Off: 2 rotational offs

Transport: Home Pick-up & Drop

Process: Customer Service + Upselling on Chat

Eligibility

HSC / Graduate

Minimum 1 year of experience in an international BPO / customer service voice/ Chat process

Excellent English Communication Skills





Strong customer handling and upselling skills

Candidates must be comfortable with rotational shifts

Salary will depend on communication skills, relevant experience and last drawn salary

Hike will be provided as per previous CTC and experience

Documents Mandatory

Recent 2 organisations – UAN/service history will be checked

Candidates must have:

Offer Letter

Experience Letter / Relieving Letter

Salary Slips

Joining

Immediate Joiners

Walking Interview

Locations: Vikhroli, Mumbai

Pay: ₹30,000.00 - ₹55,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Chat Associate (Vikhroli)
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📍 Vikhroli