Job Description – HR & Operations

Position: HR & Operations
Organization: Vidhu Academy
Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Department: Administration / Admissions / Outreach / Human Resources
Reports To: CEO – Vidhu Academy

Key Responsibilities

1. Human Resources & Staff Coordination

- Handle day-to-day HR and administrative activities.
- Coordinate staff attendance, leave, work schedules, and employee records.
- Support recruitment, screening, interviewing, and onboarding of teaching and non-teaching staff.
- Maintain employee documents, HR records, and personnel files.
- Coordinate staff meetings, reviews, and internal communications.
- Monitor staff performance, discipline, and compliance with academy policies.
- Coordinate payroll-related information such as attendance, leave, and working days.
- Maintain confidentiality of employee and organizational information.

2. Admission Counselling

- Handle enquiries received through calls, WhatsApp, website, walk-ins, and other channels.
- Understand students' academic requirements and recommend suitable courses.
- Explain course structure, duration, fees, schedules, curriculum, and admission procedures to students and parents.
- Conduct counselling sessions for prospective students and parents.
- Follow up with leads regularly and maintain proper lead status.
- Convert qualified enquiries into admissions through effective counselling and relationship management.
- Coordinate admission documentation and fee-payment processes.
- Maintain accurate admission and enquiry records.
- Track admissions, pending follow-ups, and conversion status.

3. Outreach & Lead Generation

- Develop and execute student outreach activities to generate new enquiries.
- Coordinate school/college visits, seminars, career guidance sessions, and promotional activities.
- Identify potential schools, colleges,



institutions, and other outreach opportunities.
- Build and maintain professional relationships with schools, educational institutions, and relevant contacts.
- Coordinate offline and online promotional campaigns.
- Support digital lead-generation activities through WhatsApp, social media, websites, and other platforms.
- Follow up on leads generated through campaigns and outreach activities.
- Maintain an outreach database and track the performance of different lead sources.
- Suggest recent strategies for improving enquiry generation and student engagement.

4. Administration & Reporting

- Maintain daily records of enquiries, calls, counselling sessions, admissions, and follow-ups.
- Coordinate with faculty and management to ensure smooth academic operations.
- Maintain confidentiality and accuracy of academy records.
- Perform other administrative responsibilities assigned by management.

Required Skills

- Excellent verbal and written communication skills.
- Ability to communicate effectively with students, parents, faculty, and staff.
- Good follow-up and lead-conversion skills.
- Basic knowledge of HR processes and employee management.
- Good organizational and time-management skills.
- Proficiency in MS Excel, Word, Google Sheets, WhatsApp, and email.
- Ability to maintain reports and databases accurately.
- Ability to handle multiple responsibilities simultaneously.
- Professional attitude and confidentiality.
- Willingness to participate in outreach activities and field visits.

Qualification & Experience

Education: Any Bachelor's degree.
Experience: Freshers – 1 year in HR, admissions, counselling, education, sales, business development, outreach, or a related field is preferred.

Freshers with strong communication and interpersonal skills may also be considered.

Note: KPI need to be met

Pay: ₹15,000.00 - ₹23,000.00 per month

Work Location: In person

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