Customer Care Executive - International Voice Process
We are hiring Customer Care Executives for an International Voice Process with a leading MNC in Mohali.
Job Type: Full-time
Job Role: Customer Care Executive - Process International Voice Process
Company Type: MNC
Location: Mohali, Punjab
Work Mode: Work From Office (WFO)
Interview Mode: Walk-in & Virtual Interview
Salary: ₹28,000 - ₹35,000 per month
Shift: Rotational Night Shifts
Week Off: Rotational
Joining: Immediate Joiners Preferred
Cab Facility: Available
PF Benefits: Available
Experience: Freshers & Experienced Candidates Welcome
Minimum Qualification: 12th Pass
Interview Mode: Walk-in & Virtual
Job Overview:
This is an International Customer Care / Voice Process role in an MNC environment.
Candidates with excellent English communication skills are encouraged to apply.
English communication is the most important requirement for this position and will be a key focus during the selection process.
Key Responsibilities:
- Handle customer calls professionally for an international process.
- Understand customer queries and provide accurate solutions.
- Resolve customer concerns while maintaining a positive customer experience.
- Communicate effectively with international customers.
- Follow company processes, quality standards,
and customer service guidelines.
- Maintain professional communication and meet process performance requirements.
Eligibility & Requirements:
- 12th Pass candidates can apply.
- Freshers and experienced candidates are welcome.
- Excellent verbal English communication skills are mandatory.
- Good listening and customer-handling skills.
- Comfortable working in rotational night shifts.
- Comfortable with rotational week offs.
- Immediate joiners will be preferred.
- Candidate must be willing to work from office in Mohali.
Interview & Selection Process: There will be 3 rounds of selection