Job Type: Full-time
Experience: 1–3 years
Location: chennai and Bangalore

Job Summary

We are looking for a friendly, professional, and well-organized Front Desk Executive to join our dental clinic. The candidate will be responsible for managing patient appointments, welcoming patients, handling calls and enquiries, coordinating with dentists, and ensuring a smooth front-office experience.

Key Responsibilities

- Welcome and assist patients in a professional and courteous manner.
- Manage patient appointments, scheduling, rescheduling, and cancellations.
- Handle incoming and outgoing calls, WhatsApp messages, and patient enquiries.
- Register new patients and maintain accurate patient records.
- Coordinate appointments and treatment schedules with dentists and clinical staff.
- Explain basic information about dental treatments, appointments, and clinic procedures to patients.
- Handle billing, payments, receipts, and basic cash/UPI transactions.
- Follow up with patients regarding appointments and treatment plans.
- Maintain the reception area and ensure a pleasant patient experience.
- Maintain patient confidentiality and handle records responsibly.
- Coordinate with the dental team to ensure smooth day-to-day clinic operations.
- Follow up with patients for pending appointments and scheduled treatments.




- Prepare basic daily reports related to appointments, collections, and patient visits.

Requirements

- Any bachelor's degree or relevant qualification.
- 1–3 years of experience in front office, reception, hospital, clinic, or dental clinic preferred.
- Good communication and interpersonal skills.
- Pleasant personality with a patient-friendly attitude.
- Basic computer knowledge and familiarity with MS Office.
- Ability to handle multiple patients and tasks efficiently.
- Good spoken English; knowledge of the local language is an advantage.
- Previous experience in a dental or healthcare environment will be preferred.

Key Skills

Front Office | Reception | Patient Handling | Appointment Scheduling | Dental Clinic | Customer Service | Billing | Cash Handling | Telecalling | Patient Follow-up | Communication Skills | MS Office

Preferred Candidate

A candidate who is well-groomed, polite, responsible, organized, and comfortable interacting with patients. Prior experience in a dental clinic, hospital, or healthcare front office is an added advantage.

Benefits

- Market-competitive salary
- Performance incentives
- Training and learning opportunities
- Professional growth opportunities
- Friendly work environment

Pay: ₹23,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Chennai)
🏢 Srichand Academy
📍 Chennai