Hiring: Customer Support Executive – Banking Process

Company: Suryoday Bank

Location: Belapur, Navi Mumbai

Payroll: Direct Bank Payroll

Salary: ₹3 LPA – ₹4 LPA (depending on experience & communication skills)

Shift: Rotational Shifts

Week Off: Rotational Week Off

Education: Graduate

Experience: Fresher and Experienced both can apply

Key Responsibilities:
Handle inbound customer calls and provide qualified support for banking-related queries.
Assist customers with account, transaction, banking products, and service-related queries.
Resolve customer issues efficiently while maintaining high service quality.
Follow standard BPO/customer service processes, call handling procedures, and escalation protocols.




Maintain accurate call records and update customer information in the system.
Ensure proper communication, active listening, and customer satisfaction.
Escalate complex or unresolved issues to the appropriate department.

Eligibility:
Graduate candidates with valuable English communication and fluency.
Freshers and experienced candidates may apply, subject to process requirements.
Candidates fluent in Tamil, Telugu, Kannada, Gujarati, Malayalam, or Odia can also apply.
Robust customer-handling and communication skills are preferred.

📌 International Bpo Executive Navi Mumbai
🏢 CalibeHR Business Support Services Private
📍 Navi Mumbai