04 Oct
|
Solo Desk
|
India
Customer Appointment Executive – Automobile Campaign
Company: SoloDesk
Role: Customer Appointment Executive
Work Mode: Work From Home (WFH)
Employment Type: Full-Time
Salary: ₹12,500/month fixed
Performance Incentive: ₹50 per validated inspection-to-procurement conversion
Experience: Freshers & experienced candidates can apply
About the Role
We are hiring Customer Appointment Executives for an automobile campaign.
Your primary responsibility will be to connect with potential vehicle sellers, understand their requirements, qualify genuine opportunities and schedule vehicle inspection appointments.
This is a customer-facing outbound calling role where communication, listening and follow-up skills are important.
Key Responsibilities
- Make outbound calls to prospective vehicle sellers.
- Understand customer requirements and selling intent.
- Qualify customers based on the campaign process.
- Handle basic customer objections professionally.
- Schedule genuine vehicle inspection appointments.
- Follow up with customers when required.
- Maintain accurate customer information and call dispositions in the CRM.
- Ensure appointments are genuine and properly qualified.
- Follow campaign processes and compliance guidelines.
Salary & Incentive
Fixed Salary: ₹12,500/month
Performance Incentive: ₹50 for an agent-originated appointment that completes inspection and subsequently converts to procurement, subject to client validation.
Important: The ₹50 incentive is not paid for every appointment.
Work From Home Requirements
Candidates should have:
- Laptop/Desktop
- Headset
- Stable internet connection
- Quiet and professional workspace
- Reliable electricity/internet
- Backup connectivity is preferred
Work Schedule
- 7-day operational campaign
- 1 rotational weekly off
- Sunday off is not guaranteed
- Candidates should be comfortable with the assigned working schedule.
Training
Selected candidates will undergo training covering:
- Campaign and customer journey
- CRM usage
- Lead handling
- Calling process
- Customer qualification
- Objection handling
- Appointment booking
- Follow-up process
- Mock calls and certification
Who We Are Looking For
We value:
- Good Hindi communication
- Working-level English
- Explicit and confident communication
- Good listening skills
- Customer-handling ability
- Willingness to make outbound calls
- Stable employment intent
- Professional behaviour
- Basic sales/objection-handling ability
- Ability to work independently from home
Freshers are welcome if they have good communication skills and the right attitude.
Important Before Applying
Please apply only if you are comfortable with:
- WFH outbound calling
- ₹12,500 fixed salary
- Performance-based incentive structure
- Rotational weekly off
- Initial 3-month service commitment
- Daily performance and quality monitoring
Pay: ₹12,500.00 - ₹38,000.00 per month
Work Location: Remote
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