SME - MS Teams, Microsoft Teams Voice, Sharepoint Online

Bengaluru, Karnataka

Job Summary

Profile • Very good understanding of Oracle SBC, ECB and administration experience on Voice protocols. Troubleshooting skills on Oracle SBC/ ECB • Basic knowledge of Network and Security platform. • Strong experience on IP telephony and it's monitoring tools. • Work experience on - Configuration of Oracle SBC / ECB, Wireshark tool, Oracle EOM • Protocol Knowledge : SIP ,RTP ,TDM, ISDN ,UDP ,TCP ,TLS ,SNMP ,Radius ,LDAP ,DHCP ,DNS and HTTPS • Expert troubleshooting techniques in networking down to packet level analysis. • Good understanding on SIP RFC 3261 • DHCP, DNS, Wins, Active Directory knowledge is a must. • Strong analytical and troubleshooting skills • Proven ability to operate effectively within a high-governance banking environment. • Candidate must perform consistently with strict adherence to all internal standards for incident management, change management and Problem management. • Ability to maintain appropriate level of communication on projects/tasks with peers • Good business understanding and attention to detail and must be able to adapt to agile way of work. • Ability to promote cooperation and recognition of contributions to collective efforts • Should be flexible to work in shifts"

Key Responsibilities

Profile • Very good understanding of Oracle SBC, ECB and administration experience on Voice protocols. Troubleshooting skills on Oracle SBC/ ECB • Basic knowledge of Network and Security platform. • Strong experience on IP telephony and it's monitoring tools. • Work experience on - Configuration of Oracle SBC / ECB, Wireshark tool, Oracle EOM • Protocol Knowledge : SIP ,RTP ,TDM, ISDN ,UDP ,TCP ,TLS ,SNMP ,Radius ,LDAP ,DHCP ,DNS and HTTPS • Expert troubleshooting techniques in networking down to packet level analysis. • Good understanding on SIP RFC 3261 • DHCP, DNS,



Wins, Active Directory knowledge is a must. • Strong analytical and troubleshooting skills • Proven ability to operate effectively within a high-governance banking environment. • Candidate must perform consistently with strict adherence to all internal standards for incident management, change management and Problem management. • Ability to maintain appropriate level of communication on projects/tasks with peers • Good business understanding and attention to detail and must be able to adapt to agile way of work. • Ability to promote cooperation and recognition of contributions to collective efforts • Should be flexible to work in shifts"

Skill Requirements

Profile • Very good understanding of Oracle SBC, ECB and administration experience on Voice protocols. Troubleshooting skills on Oracle SBC/ ECB • Basic knowledge of Network and Security platform. • Strong experience on IP telephony and it's monitoring tools. • Work experience on - Configuration of Oracle SBC / ECB, Wireshark tool, Oracle EOM • Protocol Knowledge : SIP ,RTP ,TDM, ISDN ,UDP ,TCP ,TLS ,SNMP ,Radius ,LDAP ,DHCP ,DNS and HTTPS • Expert troubleshooting techniques in networking down to packet level analysis. • Good understanding on SIP RFC 3261 • DHCP, DNS, Wins, Active Directory knowledge is a must. • Strong analytical and troubleshooting skills • Proven ability to operate effectively within a high-governance banking environment. • Candidate must perform consistently with strict adherence to all internal standards for incident management, change management and Problem management. • Ability to maintain appropriate level of communication on projects/tasks with peers • Positive business understanding and attention to detail and must be able to adapt to agile way of work. • Ability to promote cooperation and recognition of contributions to collective efforts • Should be flexible to work in shifts"

Other Requirements

📌 SME - MS Teams, Microsoft Teams Voice, Sharepoint Online (Bengaluru)
🏢 HCLTech
📍 Bengaluru