Operations Executive – Freight Forwarding & Logistics

Company: Moonglade Logistics Department: Operations Experience: 1–3 Years Location: Ahmedabad Employment Type: Full-time

Key Responsibilities

- Manage and coordinate day-to-day freight forwarding and logistics operations.
- Coordinate with customers, transporters, shipping lines, airlines, CHA/customs agents, warehouses, and other service providers.
- Handle import/export shipment coordination and ensure timely execution.
- Arrange pickups, transportation, deliveries, and shipment dispatches.
- Prepare, verify, and maintain shipment-related documentation.
- Track shipments and provide regular updates to customers and internal teams.
- Follow up with transporters, carriers, and vendors for timely movement of cargo.
- Monitor shipment schedules and proactively identify and resolve operational delays.
- Coordinate with customers regarding shipment status, documentation, delivery requirements, and queries.
- Maintain accurate shipment records, operational reports, and MIS.
- Coordinate with the accounts team regarding freight invoices, vendor bills, and operational charges.




- Ensure proper documentation and adherence to company processes.
- Handle customer concerns and coordinate timely resolution of operational issues.
- Support the team in maintaining service quality and achieving customer satisfaction.

Candidate Profile

- Graduate in Logistics, Supply Chain, Commerce, Business Administration, or a related field.
- 1–3 years of experience in freight forwarding, transportation, logistics, shipping, or 3PL operations.
- Good understanding of import/export and freight forwarding processes.
- Strong communication and coordination skills.
- Valuable follow-up and problem-solving abilities.
- Proficiency in MS Excel, Word, Outlook/email, and basic computer applications.
- Ability to manage multiple shipments and priorities.
- Detail-oriented with strong documentation and organizational skills.
- Experience with ERP/TMS/WMS or freight-forwarding software will be an advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Location:

- Makarba, Ahmedabad, Gujarat (Required)

Work Location: In person

📌 Operations Executive – Logistics & Freight Forwarding (Makarba)
🏢 ChronoHire Consulting
📍 Makarba