Pay: ₹10,000.00 - ₹12,000.00 per month

Quality Analyst Executive – Academic Operations

iTutormind Digital Education LLP | Work From Home

Job Summary

iTutormind Digital Education LLP is looking for a Quality Analyst Executive – Academic Operations to monitor the quality of live 1:1 online tutoring sessions conducted through Microsoft Teams.

The role involves observing classes, evaluating tutor performance objectively, identifying genuine teaching-quality concerns, documenting observations, providing constructive feedback and supporting continuous tutor development.

Key Responsibilities

- Observe live 1:1 online classes across Grades 1–12.
- Evaluate classes for student engagement, understanding, participation, lesson flow, communication, professionalism and adherence to academic SOPs.
- Assess whether tutors appropriately check prior knowledge, address doubts, adapt teaching to the student and provide opportunities for independent learning.
- Complete structured QA Observation Forms after class observations.
- Record clear, factual and evidence-based observations rather than personal opinions.
- Identify strengths, priority improvement areas and recurring performance concerns.
- Provide specific and actionable feedback for tutor improvement.
- Recommend coaching, refresher training or follow-up observations wherever required.
- Highlight reliable academic, behavioural or SOP-related concerns to the Academic Coordinator/Management.
- Maintain observation records, QA trackers and daily/periodic reports.
- Support the Academic Team in identifying common training and development needs.

Candidate Requirements

- Under Graduate can also apply (But online Under graduate eligible )
- Bachelor's/Master's degree; Education/Teaching background preferred.
- Minimum 1 year of teaching, academic coordination, teacher training,



classroom observation or education-quality experience preferred.
- Strong understanding of teaching pedagogy and student-centred learning.
- Excellent observation, analytical and documentation skills.
- Strong written and spoken English.
- Ability to provide constructive feedback professionally.
- Comfortable working with Microsoft Teams, Microsoft Forms and Excel.
- Strong attention to detail and ability to maintain confidentiality.
- Must have a laptop, stable high-speed internet and a professional work-from-home setup.
- We are looking for someone who can think like a teacher, observe like an analyst and report like a professional.
- The candidate must be able to distinguish between different teaching styles and genuine quality concerns and evaluate tutors primarily on their impact on student learning.

Job Type: Full-Time

Work Mode: Remote / Work From Home

Department: Academic Operations – Quality Assurance

Company: iTutormind Digital Education LLP

Benefits:
Work from home

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

- Work from home

Application Question(s):

- Are you comfortable working full-time (Monday to Saturday, 9:00 AM – 6:00 PM) in a remote setup?
- Do you have a personal laptop/desktop and a stable internet connection?

- Are you comfortable with the salary we are offering between 10,000 to 12,000?

- This role involves observing live online classes and evaluating tutor performance. It is NOT a software/manual testing or IT Quality Analyst role. Are you comfortable with this responsibility?

- Do you have at least 1 year of experience as an quality analyst for tutor, or in a similar role?

- How soon can you join if selected?

- Do you have at least one year of experience in Education, EdTech, Academic Operations, Teaching, Training, or Quality Assurance?

- Please rate your English communication skills on a scale of 1–10

Work Location: Remote

📌 Quality Analyst Executive – Academic Operations (India)
🏢 iTutormind Digital Education
📍 India