Key Responsibilities

- Manage the day-to-day operations of the coworking centre and ensure a smooth member experience.
- Handle member queries, feedback and complaints and ensure timely resolution.
- Manage member onboarding, tours, follow-ups and renewals to support centre occupancy and revenue.
- Manage the front desk and reception, greet visitors, handle calls, visitor records and courier/parcel coordination.
- Coordinate with housekeeping, security, F&B;, maintenance and other vendors to ensure smooth service delivery.
- Manage meeting room bookings, ensure room readiness, seating, AC and AV setup, and complete post-booking checks.
- Maintain the centre, including cleanliness, AC, Wi-Fi, power backup and other basic facilities.
- Maintain accurate records of inventory, consumables and petty cash.
- Coordinate client offboarding, including exit/notice confirmation,



access-card/key collection, workspace clearance and readiness for the next client.
- Support billing and collections coordination with the Finance team and follow up on outstanding member dues.
- Support walk-ins and site visits, share authorized workspace information, record leads and identify client expansion requirements.
- Maintain the daily centre log covering occupancy, member issues, incidents and facility status and share a weekly summary with the Head of Operations.
- Support centre launch activities and coordinate with the Interiors and Partnerships teams when required.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Community Manager (Mumbai)
🏢 workved
📍 Mumbai