EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We're looking for a seasoned Lead Business Analyst who brings deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes to help us deliver comprehensive business process solutions by working closely with stakeholders, architects, and development teams.

Responsibilities

- Partner closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements
- Build high-level solution concepts and wireframes while partnering with the business to clear up ambiguity
- Draft detailed Functional Specifications for the Dev team and polish user stories with acceptance criteria tracked in the DevOps tool
- Map out current and future state processes alongside Architects and Tech Leads
- Maintain the product backlog and continuously validate deliverables against requirements
- Establish and maintain strong, productive relationships with key business stakeholders




- Adapt flexibly as business needs and priorities shift
- Provide training to key users and ensure training and support materials remain accessible
- Develop test cases, assess test case coverage, and assist the business throughout UAT
- Spot opportunities to improve processes and support ongoing optimization initiatives

Requirements

- 10-15 years working as an IT Business Analyst
- Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes
- Robust background in requirements gathering, stakeholder management, and business process mapping
- Skilled in writing Functional Specifications, user stories, and acceptance criteria
- Solid grasp of how IT solutions enable end-to-end business processes
- Experience with Scrum, Agile, and Azure DevOps tools
- Excellent soft skills and communication capabilities

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Lead Business Analyst - Conga CPQ (Chennai)
🏢 EPAM Systems
📍 Chennai